Shipping Destinations

We currently offer shipping to addresses within regions inside UAE or worldwide, subject to restrictions.

Please ensure your delivery address is accurate and complete at the time of purchase, as we are not responsible for delays or failed deliveries due to incorrect information.

Processing Time

Orders are typically processed within 1–2 business days from the date of purchase, excluding weekends and public holidays.

Once your order has been processed, you will receive a confirmation email with tracking information, where applicable.

Shipping Methods and Delivery Timeframes

At our store, we aim to deliver your orders quickly and efficiently across Bahrain.

Delivery Options

• ⚡ Same Day Delivery (SDD):
  • Fee: BHD 1.500
  • Order Cut-off Time: Before 12:00 PM
  • Delivery: Same day
  • Orders placed before 12:00 PM will be delivered on the same day
• 📅 Standard Delivery (SD):
  • Fee: BHD 1.000
  • Delivery: Next day
  • Orders placed after 12:00 PM to 7:00 PM will be delivered the next day

* Orders placed on holidays will be processed on the next working day.

* Delivery or collection from/to Durrat Al Bahrain (out of delivery area) will incur an additional charge of BHD 3.000 as an ODA fee.

Delivery Charges and Processing Time

We aim to deliver your orders efficiently across Bahrain with flexible delivery options.

• ⚡ Express Delivery:
  • Orders must be placed before 12:00 PM
  • Eligible for same-day processing
• 🚚 Fast Delivery:
  • Orders placed after 12:00 PM will be delivered the next day

Place your order before 2:00 PM to ensure same-day order processing.

Delivery Charges:
• Minimum Cart Value: BHD 2.500
• Free Delivery: On orders above BHD 30.000
• Delivery Fee: BHD 1.000 for orders below BHD 30.000

Important Notes:
• Orders placed on holidays will be processed on the next working day
• Delivery timelines may vary depending on the product

Shipping Information

How much will it cost to deliver my order?

• ⚡ Express Delivery:
  • Delivery within 24 hours
• 🚚 Fast Delivery:
  • Delivery within 48 hours
• 📦 Standard Delivery:
  • Delivery within 72 hours

Place your order before 2:00 PM to ensure same-day order processing.

Delivery Charges:
• Minimum Cart Value: BHD 2.500
• Free Delivery: On orders above BHD 30.000
• Delivery Fee: BHD 1.000 for orders below BHD 30.000

Important Notes:
• Orders placed on holidays will be processed on the next working day
• Delivery timelines may vary depending on the product
• Shipping duration is calculated based on the product with the highest lead time in your cart

Order Tracking

You may monitor the progress of your shipment using the tracking number provided in your confirmation email.

If you experience issues accessing tracking information, please contact our customer service team at:

• Phone: +973 38386358
• Customer Support Hours: Saturday to Thursday (8:00 AM to 6:00 PM)

Lost or Delayed Shipments

While we strive to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within 7 business days of the estimated delivery date, please contact us at +973 38386358.

We will investigate the matter with the carrier and, if the shipment is deemed lost, provide a replacement or refund at our discretion.

Damaged or Incorrect Deliveries

Upon receipt, please inspect your order immediately.

If a product arrives damaged, defective, or incorrect, contact us within 7 days of delivery at +973 38386358.

We will arrange for a return and provide a replacement or refund, as outlined in our Refund Policy.

Customs and Duties

For international orders, customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.

These charges are not included in the product price or shipping cost and must be settled by the recipient upon delivery.

Easy and Hassle Free Return

You can return items free of charge within 7 days during the allowed return period for any reason and without any shipping charges.

The item must be returned in new and unused condition.

Contact Us

For questions or assistance regarding our Shipping Policy or your order, please contact our customer service team:

• Phone: +973 38386358

We are dedicated to ensuring your shopping experience with us is seamless and satisfactory.